Privacy Policy

privacy policy

Effective Date: 02/04/2025

This Privacy Policy outlines the practices of Northumberland Pride Limited t/a Pride Action North ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you visit our website, www.prideactionnorth.org.uk (the "Website"). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information voluntarily provided by you, including your name, email address, phone number, and any information submitted through our contact forms or other communication channels.

We are registered with the Information Commissioner's Office (ICO), registration reference ZB395477, and process your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Automated Information: When visiting our Website, we automatically collect non-personal information, such as your IP address, browser type, operating system, device details, and usage data through cookies and similar technologies. This helps us improve the Website and personalise user experience.

How We Use Your Information

We use your personal information for:

  • Providing Services: To deliver services, products, or information requested by you.

  • Communications: To respond to inquiries, provide customer support, and send important updates or notifications.

  • Marketing: To send newsletters and promotional materials, if you have opted in. You can unsubscribe at any time.

  • Analytics: To analyse and improve our Website’s functionality and user experience.

  • Legal Compliance: To comply with applicable laws and regulations.

Legal Basis for Processing: We process your data based on your consent, contractual obligations, legitimate interests, or legal compliance, depending on the specific circumstances.

Data Retention: We retain your personal information only as long as necessary to fulfil the outlined purposes or as required by law.

Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Trusted third-party providers who help operate our Website and deliver our services, strictly limited to necessary purposes.

  • Legal Obligations: When required by law, court orders, or to protect our rights, safety, privacy, or property.

  • Business Transfers: In the event of mergers, acquisitions, or business transfers, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

International Data Transfers: We currently do not transfer personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place and inform you accordingly.

Your Rights Under UK GDPR:

You have the following rights:

  • Access: To request access to your personal information.

  • Rectification: To correct inaccurate personal information.

  • Erasure: To request deletion of your personal information ("right to be forgotten").

  • Restriction: To restrict processing under certain conditions.

  • Data Portability: To receive a copy of your data for transfer to another service provider.

  • Objection: To object to processing your data for specific purposes.

  • Withdrawal of Consent: To withdraw your consent at any time.

To exercise these rights, please contact us using the details below.

Cookies: You can manage cookie preferences through your browser settings; however, disabling cookies may impact website functionality.

Security: We implement reasonable measures to protect your personal data from unauthorised access, alteration, or disclosure. However, internet transmissions and electronic storage cannot be guaranteed to be completely secure.

Children’s Privacy: Our Website is not intended for children under 13. We do not knowingly collect personal data from individuals under 13. If you believe we have inadvertently collected information from a child under 13, please contact us for its deletion.

Complaints: If you believe we have not handled your personal data appropriately, you can lodge a complaint with the ICO at www.ico.org.uk.

Changes to this Privacy Policy: This Privacy Policy may be updated periodically. Any changes will be posted on this page. Your continued use of the Website after changes are posted constitutes your acceptance of those updates.

Contact Us: If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Northumberland Pride Limited
c/o YMCA Northumberland, North View, Ashington, Northumberland, NE63 9XQ
support@prideactionnorth.org.uk
0333 242 7307

Please review this Privacy Policy regularly to stay informed about how we handle your information.